Cascade Flow Control Solutions

FLOW CONTROL SOLUTIONS SINCE 1983
Speak with a certified expert 1.800.661.6129

Terms & Conditions


Prices: All prices are subject to change without notice and supersede those of all previous lists. Quoted prices are honoured for 30 days from date of quote unless otherwise stated. Possession of a price list will not be accepted by Cascade Flow Control Solutions as an obligation or offer to sell any goods listed therein. Items quoted are subject to prior sale.

Taxes: Provincial and state taxes are extra where applicable.

Freight (Incoterms 2010): All shipments are FCA Seller's Premises unless otherwise stated.

Payment Terms: Net 30-days O.A.C. from invoice date. Visa & Mastercard accepted.

Deliveries: Seller shall not be liable for any direct, indirect or consequential damage or loss caused by delay in delivery, regardless of the cause of delay and whether from fire, accidents, floods, riots, strikes, transportation delays, labour or material shortages or any other cause beyond our control.

Shortages: All claims for product shortages and/or inaccurate orders shall be made within five working days from date of invoice.

Warranty: All products sold by Cascade Flow Control Solutions found to be defective due to faulty workmanship or material will be replaced without charge provided in each case that the product was properly installed, is being used for the service for which it is recommended and that written notice specifying the alleged defect is presented to Cascade Flow Control Solutions within one year from the date of invoice. Thereafter Cascade Flow Control Solutions shall not be liable in any respect for any de-fective products.

Cascade Flow Control Solutions shall in no circumstances be liable for any claims for labour, installation costs, damages or other special or consequential damages including but not limited to loss of revenue or profits, or other expenses incurred by reason of the use or sale of any material products found to be defective.

This warranty shall not apply to any product which is modified or changed in design or function after leaving the Cascade Flow Control Solutions warehouse.

Returns: Returns are accepted providing the item(s) is accompanied with written pre-authorization, a copy of the customer purchase order or Order Confirmation, and a Cascade Flow Control Solutions is-sued RGA number.

Returned goods are subject to inspection and must be unused and in resalable, like-new condition.

Returns are subject to a 25% restocking fee payable within 30 days from the date of invoice. Returns for non-stock goods can be subject to all or any additional freight, brokerage and vendor restocking charges.

Special orders, parts and fabricated items will not be accepted for return under any circumstances.

Cascade Flow Control Solutions reserves the right to decline any return over 30 days from the date of invoice.

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